POLICIES & PROCEDURES

  • Parking is available on the side of The Box Factory for the Arts or in the lot across the street.  Use the front door and go up the stairs to suite 332.

  • Sign up is open until 2pm the day of evening classes and 7pm the night before morning classes. walk ins are welcome as long as there is space available.

  • You will receive a pin # in your confirmation email when you book a class. Use this pin for entering the building and for the door at the top of the stairs.

  • Studio is open 10 minutes prior to class time.

  • Clean shoes, grip socks and bare feet are welcome on the studio floor.  Please plan to change shoes if needed.

  • All equipment needed for classes is provided by Lighthouse Fitness Studio. Clients are welcome to bring their own water, towel, and mat if they choose.

  • We are committed to sanitizing and cleaning between classes.  We hope you’ll join us in an effort to keep everyone safe and healthy.  Hand sanitizer and disinfecting wipes are provided.

  • Lighthouse Fitness Studio reserves the right to remove anyone from the premises or discontinue membership for any reason.

Cancellation Policy

  • clients may cancel their reservation up to 12 hours before class to allow others to take their spot. If there is a late cancellation, the class fee is forfeited (or charged to your card in the case of an unpaid booking). members will be charged A LATE cancellation fee of $10. We will make exceptions in case of an emergency or illness (up to the discretion of Lighthouse Fitness Studio).

  • Lighthouse Fitness Studio reserves the right to cancel classes.  Reasons may include, but are not limited to; weather, illness, number of sign-ups (at least 2 required to run class), etc.  Clients will be notified of any changes at least 1 hr. prior to class-time and will receive a full refund or reschEDULE.

  • members may cancel membership at any time after the initial 3 months by notifying us via email (chelsey@lighthousefitess.studio). Once written notification is received, you will no longer be charged any membership fees. Your membership remains active for the rest of month that is already paid. There will be no refunds for membership fees.

  • Once a membership has been active at least 3 months, that member has the option to pause membership for up to 3 months each year. When membership is on “pause” you will not be charged and you do not have access to your member benefits. Membership may be reactivated at any time by notifying us via email (chelsey@lighthousefitness.studio) and making any payments due. After 3 months, membership will resume, unless we receive notification to cancel.

  • Lighthouse Fitness Studio reserves the right to discontinue membership at any time for any reason